The complete security operations management platform for data centres. Built for the teams who guard the world's most critical infrastructure — 24 hours a day, 7 days a week.
Shift reports in Word, incidents in email, patrol logs on paper, visitor records in Excel. No single source of truth. No real-time visibility.
Manual logs are error-prone, incomplete, and difficult to audit. When something goes wrong, the paper trail rarely tells the full story.
Critical information is lost between shifts. The incoming team starts blind. Issues from the previous shift go unresolved for hours.
DokShield is a modular platform — choose only the modules your operation needs and pay only for what you use. Every module is purpose-built, deeply integrated, and designed to be used by real security teams on real shifts. Start with the essentials, expand as you grow.
Structured digital shift reports for both Security Officers and Screening Supervisors. Every shift captured, timestamped, and searchable. No more lost handover notes.
Real-time occupancy management for data halls and colos. Track who is present, when they entered, and when they left — with full audit history.
Schedule, track, and verify patrol routes across the facility. Checkpoint logging with timestamp and officer ID. Deviation alerts for missed checkpoints.
Log, escalate, and resolve incidents with a full audit trail. Severity classification, response tracking, and compliance-ready incident reports at the click of a button.
Complete visitor lifecycle management — pre-registration, arrival, escort assignment, access zone control, and departure logging. Full compliance trail for every visit.
A built-in ticketing system (IRTS) for managing operational issues from creation to resolution. Auto-generated ticket numbers, assignment, priority, and status tracking.
Role-based access control across all modules. Define permissions by role, assign officers to data centres and colos, and maintain a full access history.
Manage physical access control and DCAT compliance across the facility. Integrated with the visitor and occupancy modules for a unified access picture.
Real-time operational dashboards for managers and supervisors. Customisable reports for compliance, shift performance, incident trends, and occupancy analytics.
Immutable system-wide audit logs capturing every action taken within DokShield. WHO did WHAT, WHEN, and from WHERE — always available for compliance review.
Quality assurance tools for supervisors to review officer activity, validate patrol completions, and assess shift performance against defined standards.
Intelligent shift handover summaries that automatically compile open incidents, unresolved tickets, patrol status, and critical notes for the incoming team.
Complete lifecycle management for contractors and vendors — onboarding, access approval, work permit tracking, and departure verification.
Plan, execute, and document emergency drills and real emergency responses. Evacuation tracking, response time logging, and post-event compliance reporting.
Track officer training records, certifications, and competency evaluations. Ensure your team meets compliance requirements at all times with automated alerts for expiring certifications.
Central configuration and management of all data centre assets, zones, colos, and facilities within the platform. The master record for all operational data.
Manage client billing access and subscription tiers across the multi-tenant platform. Role-restricted billing visibility with full audit trail.
Dedicated shift activity reporting for Screening Supervisors — structured, compliant, and integrated with the broader shift handover and audit modules.
Officers log in by selecting their data centre and colo, then authenticating with their S/O ID. Every session is tied to a specific location and shift.
Access any of the 18 modules from a clean, unified dashboard. Log patrols, manage visitors, raise incidents, and submit shift reports — all in one place.
Supervisors and managers get real-time visibility into all operational activity. Dashboards, reports, and audit logs are always current and always accessible.
At shift end, DokShield compiles an intelligent handover summary. The incoming team starts fully informed. Nothing is lost between shifts ever again.
Pricing is indicative and will be confirmed at launch. Early access partners receive founding member pricing as a thank-you for supporting us early.
Pricing is indicative — exact plans confirmed at launch. Early access partners receive founding member pricing.
A full audit of DokShield's database architecture against SOC 2 Type II, ISO 27001:2022, GDPR, and the Australian Privacy Act — 161 tables, 18 modules, 4 frameworks. 197 findings resolved. Zero open.
DokShield is in active development and targeting Q3 2026 launch. Join the early access list today.